Despite the continually accelerating pace of digitally-led disruption, most “Voice-of-the-Customer” (VoC) programs still rely primarily on email surveys to learn what their customers say, while “Voice-of-the-Business”…

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DINGMANS FERRY — Officials dedicated a large parcel of land in an expansion of the Delaware State Forest Monday, while emphasizing the importance of the Restore Pennsylvania proposal. Department of Conservation and Natural Resources (DCNR)…

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Like most cities, L.A. is facing more frequent and extreme heat waves. One new study that mapped out rising heat across the country found that if greenhouse gas emissions continue on their current path, the average number of days in a year across…

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Utility's costs include their capital investments and day-to-day operating and maintenance expenses. These costs are paid for out of the utilities revenue sources, i.e., rates, fees, taxes, grants, and bonds. The revenue source available to pay for…

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