Mon, Nov 23 2020

Some people will tell you that the difference between the customer experience and the user experience is whether we're talking pre-sales or post-sales. These people believe the CX is what happens before the product or service is purchased. The UX…

Dec 23, 2019 · 4 min read Almost every UX team starts the same way. I bet your team started this way too. Your team's first mandate was to improve the user experience. Your UX team members (which may have started as a single UX team of one)…

You've found it! The place where UX leaders come to share, reflect, and grow. In May 2020, Dr. Leslie Jensen-Inman, Jared Spool, and the amazing team at Center Centre – UIE launched this new online community for UX leaders to gather and…

Physical retail has taken a big hit this year, with Covid-19 restrictions creating vastly reduced footfall for many brands. Bricks and mortar stores were already up against it, and the pandemic has only accelerated these issues by forcing consumers…