That's a lesson Sony and Facebook already learned, and it is great to see Valve demonstrate its understanding of that principle too.

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Communication is undoubtedly essential to the success of every activity, regardless of the field or industry it is in. Communication promotes not only a smooth workflow but also transparency which every client would want from their project…

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Early in my career, I had a serious problem; I said “yes” to everything. It didn't matter how busy I was. It wasn't a big deal if I wasn't anticipating the request. Who honestly wants to help someone move their stuff from one part of…

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The following excerpt is from Jeffrey Hayzlett's book The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures. Buy it now from Amazon | Barnes & Noble | Apple Books | IndieBound If you lose the trust of your people…

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Sometimes you have to rage-quit your job (we totally get it), but instead of living out the fantasy you've been playing over and over in your head of filling your boss's office with sea cucumbers and dead fish, consider a different approach. We all…

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